Insurance note: Coverage depends on your plan, state, visit type, benefits, and eligibility. Checking coverage does not guarantee approval or payment. Your insurance plan or coverage partner makes the final eligibility decision.
We are happy to share an update for families looking for insurance-covered lactation support in Orlando, St. Cloud, Lake Nona, Kissimmee, and across Central Florida. The Breastfeeding Cafe now has a Wildflower Health pathway for eligible families with select insurance plans, including Cigna and Anthem Blue Cross Blue Shield.
If you have Cigna or Anthem Blue Cross Blue Shield, start with Wildflower Health. If you have another commercial insurance plan, The Lactation Network may be the better place to begin. If neither pathway fits your plan, self-pay visits and superbills may still be options.
Anthem Blue Cross Blue Shield members use the same Wildflower link below. If your eligibility check is approved, you may also be asked to complete Anthem's Building Healthy Families step before scheduling covered virtual lactation support.
Cigna members should still recognize Wildflower as the place to start. When eligibility is approved, Cigna Wildflower coverage may include face-to-face in-home lactation consults, so Cigna families do not need to assume the Wildflower path is virtual-only.
Start here if you have Cigna or Anthem Blue Cross Blue Shield
Wildflower Health currently supports eligible members through select plans. If your insurance card says Cigna or Anthem Blue Cross Blue Shield, use our Wildflower link first so eligibility can be checked through the right pathway.
For Anthem Blue Cross Blue Shield, this pathway is for virtual lactation visits. Cigna members may be eligible for in-home lactation support through Wildflower when coverage is approved. Families who want in-home care but are not eligible through Wildflower can still review self-pay options or contact us so we can help think through the best next step.
When The Lactation Network may be the better starting point
The Lactation Network, often called TLN, works with several commercial insurance plans. If you do not have Cigna or Anthem Blue Cross Blue Shield, TLN may be the best first step for checking whether lactation visits can be covered.
What if insurance does not cover the visit?
Some families choose to self-pay for lactation care. If you pay directly, we can provide a superbill on request. A superbill is a detailed receipt that you may submit to your insurance company for possible out-of-network reimbursement.
Reimbursement is not guaranteed, because each plan handles out-of-network benefits differently. Still, a superbill can be worth asking about if your plan does not approve coverage through Wildflower Health or The Lactation Network.
How to decide where to click first
- Cigna: Start with Wildflower Health; approved coverage may include face-to-face in-home consults.
- Anthem Blue Cross Blue Shield: Start with Wildflower Health for virtual lactation support.
- Other commercial insurance: Start with The Lactation Network.
- Not sure: You can check both pathways, or contact us and we can help you think through the next step.
- Self-pay or out-of-network: Review pricing and ask about a superbill.